FAQs
Frequently Asked Questions
Do I need structural plans for my SHM system?
No, our structural engineers can conduct a field study to determine thresholds and instrument locations.
Do I need a structural engineer on-site during an event?
No, alarm conditions can be customized for easy understanding by all occupants.
Do I need to purchase monthly monitoring?
No, we can customize your system to notify individuals via email of any events.
Can I get a discount on my property or earthquake insurance?
Yes, major carriers offer 15-25% discounts, and we assist with documentation.
How often should sensors or the system be calibrated?
The system self-calibrates and will notify you if service is required.
Does the GMS (datalogger) have a backup battery?
Yes, with a 6-8 hour life, recommended replacement every 2 years.
Benefits of Predictive vs Preventive Maintenance?
Predictive maintenance is more cost-effective, using data to preempt issues before they cause damage.
